今天晚上，終於找出時間把回應寫出來、登上BBB的網站了。這齣戲碼就此告一段落。謝謝大家的忠實收看！
Please advise Ms. XXXXXX that the refund of $78.60 has been posted to our credit card account.
We fail to detect any hint of apology from Ms. XXXXXX’s response. In fact, Ms. XXXXXX alluded that I was “a customer that they are unable to please.” My husband and I feel strongly otherwise. Had Ms. XXXXXX shown any sincerity in amending the situation in the first place, we wouldn’t have had to resort to filing a complaint with both the Better Business Bureau and the PostalAnnex+ headquarters.
We’re satisfied with the resolution, not with Ms. XXXXXX’s attitude. But that’s the way it is and there’s nothing we can do about it, except to vote with our dollars and ask our friends to do the same.
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算了啦, 要是她會有悔改之心, 也不會弄到如斯田地. 不過這樣在最後回她一記很不錯...呵呵~
我本來想「以其人之道還治其人之身」，仿照對方的句型回一個大大的巴掌， 可是這樣好像有把自己格調降低的嫌疑，遂作罷矣。
讚！ 回得好！
謝謝阿餅。 前兩天跟一位媽媽談起才得知，由於我的遭遇，她已經成功勸阻一位本來 要去那家店寄東西的鄰居。
Zoe, 真正忍不住要給妳拍拍手 尤其是這兩句 "We fail to detect any hint of apology from Ms. XXXXXX’s response" <乍看雖有惋惜之感 事實卻是直搗黃龍> "except to vote with our dollars and ask our friends to do the same." <沒辦法 是妳自己不長進 沒辦法叫我們的錢走進妳的口袋> 好啊 跟看京劇一樣忍不住要拍案叫絕 回的溫文有禮 卻不失堅定立場 Zoe發起狠來也是了不得的呢！ 真是個好結局 拍手~~
Jo太客氣了啦！ 這樣誇讚人家會不自覺地翹起尾巴哩～